Get In Touch With Our Friendly Team
If you have questions about moving, storing, or responsibly clearing an old instrument, our team is here to guide you. The chatbot above is the quickest way to share your details, but you’re always welcome to reach and call us if you prefer. We handle enquiries from homeowners, schools, music venues, and organisations across the Midlands, Yorkshire, and Scotland, offering clear advice and friendly support. Whatever your situation, you’ll receive a helpful response tailored to your needs. Your call or chatbot results are always handled by Real Humans. We apply nearly 50 years of experience and logic when responding to your requests or telephone calls.
Every piano and every property is different, which is why we take the time to understand your circumstances before giving guidance. Whether you’re planning ahead, comparing options, or simply unsure of the best way to deal with your instrument, you can send us a message at any time. Our experienced team will look over the details you provide and reply with practical next steps, including what information we may still need to give you an accurate quote by email. If you`re happy with the quotation provided, then we`ll move on to the next step which is booking you in and taking a reservation deposit.
We aim to make the entire process as smooth as possible, especially for customers contacting us for the first time. By using the chatbot or calling us, you can tell us a little about the type of piano, its location within the property, and any access considerations. From there, we’ll explain how we can help and what you can expect. Whether you’re planning a move, preparing a property for sale, or simplifying a renovation project, we’re here to offer reliable guidance and courteous service from beginning to end.
Customers often get in touch because they want reassurance before making any decisions, and that’s completely normal. Pianos are valuable, delicate and often sentimental items, so choosing the right team matters. By contacting us, you’ll receive clear guidance from people who work with these instruments every day. We’re always happy to explain how access is assessed, what protective methods we use, and how we plan the safest route through your property. The more detail you share, the more accurate and helpful our advice will be.
We support a wide range of enquiries, from straightforward ground-floor moves to more complex situations involving tight staircases, outbuildings, or multi-storey properties. If you’re unsure whether your location is suitable, contacting us is the best way to find out. Our team has experience working across busy city centres, rural areas, and older buildings with challenging layouts, so we can talk you through what’s achievable and what to expect. No matter the setting, you’ll receive friendly communication and a clear outline of how we can assist.
When it comes to payment, we accept all major Debit and Credit cards, Cheque (in advance) or cash.